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General Questions

What products and services do you offer?

We specialize in the production and sale of finned tubes,titanium tubes,copper tubes,aluminum tubes and related fittings, such as inlet&outlet manifold, drier receiver, and connectors. Our products are widely used in automotive condensers, evaporators, and other industry heat exchange systems. We also provide customized solutions based on your drawings.

Do you offer customized products?

Yes, we can produce customized products according to your specifications or technical drawings. Please contact us with your requirements for further details.

What is your minimum order quantity (MOQ)?

Our MOQ varies depending on the product type. For most items, it starts from 100 pieces. Please feel free to inquire for specific details.

What industries do you serve?

We primarily serve the automotive industry, HVAC systems, and other sectors requiring aluminum tubing,titanium tubeing,copper tubing and fittings for heat exchange and fluid transport applications.

Order & Delivery

How can I place an order?

You can place an order by contacting us via email or through our website’s inquiry form. Our sales team will guide you through the process.

What is your lead time for production?

Lead times vary depending on the order size and product type, typically ranging from  2 to 4 weeks. We will confirm the exact delivery schedule upon receiving your order.

Do you ship internationally?

Yes, we ship to customers worldwide. We work with reliable logistics partners to ensure timely and safe delivery of your products.

What payment methods do you accept?

We accept  bank transfer (T/T), Letter of Credit (L/C), etc. Payment terms can be discussed based on the order volume and client history.

Quality Assurance

How do you ensure product quality?

We adhere to strict quality control standards at every stage of production. Our facilities are certified to ISO 9001,IATF16949 and we conduct thorough testing to ensure all products meet industry standards.

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Can I request product samples?

Yes, we provide samples for most of our products. Please contact us with your sample request, and our team will provide details about the process and costs if any.

Technical Support

Can you help with product design?

Absolutely! Our experienced technical team can assist in designing products that meet your specific requirements.

What should I do if I have an issue with my order?

Please contact our customer support team as soon as possible. Provide details about the issue, and we will work to resolve it promptly.

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